Privacy policy

Last Updated: October 23, 2025

Voila Lenses ("we", "our", "us") operates this website and provides all related products and services (the “Services”) through Shopify. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect personal information that identifies you or can be linked to you, such as:

  • Contact details: name, email, phone number, and addresses.

  • Payment details: credit or debit card information, and payment confirmations.

  • Account details: username, password, and preferences.

  • Purchase details: items viewed, added to cart, or purchased.

  • Technical details: device type, IP address, browser, and usage data.

2. How We Collect Information
We collect information directly from you when you create an account, place an order, or contact us.
We may also collect data automatically through cookies and similar technologies, or through Shopify and other service providers we work with.

3. How We Use Your Information
We use your personal information to:

  • Process and deliver your orders.

  • Communicate with you regarding your purchases or inquiries.

  • Improve our website, products, and services.

  • Send marketing or promotional messages (you can opt out anytime).

  • Prevent fraud and ensure a secure shopping experience.

  • Comply with legal and regulatory obligations.

4. Sharing Your Information
We may share your data with:

  • Shopify and other partners who process payments, ship orders, or provide technical support.

  • Marketing or advertising partners (only with your consent).

  • Government or legal authorities if required by law.

We do not sell your personal data to any third party.

5. Data Retention and Security
We retain your information only as long as necessary to fulfill the purposes stated above or as required by law.
We use reasonable technical and organizational measures to protect your information, but no online system is 100% secure.

6. Your Rights
Depending on your location, you may have the right to:

  • Access or request a copy of your personal data.

  • Request correction or deletion of your information.

  • Withdraw consent for marketing communications.

You can exercise these rights by contacting us at the email address below.

7. International Transfers
Your information may be processed outside your country of residence, including by Shopify. When data is transferred internationally, we take steps to ensure appropriate protection in accordance with applicable laws.

8. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date.

9. Contact Us
If you have any questions or requests regarding your personal data, please contact us at:
Email: Voilatheluxury@gmail.com
Address: Azizi Riviera 43-529, Meydan One, Dubai, United Arab Emirates